Privacy Policy
We, at Associated Spring Raymond,
take your privacy seriously. We encourage you to read the
following to learn more about our Privacy Policy, which
covers the handling of personally identifiable information
that asraymond.com collects when you are online.
By using this web site, you consent to the collection and
use of this information as set forth below.
Information Collection and Use
We request information from the user on our order forms.
Here, a user must provide contact information (such as
name and shipping address), and financial information
(such as credit card number and expiration date). This
information is used for billing purposes and to fill our
customers' orders. Should we have trouble processing this
order, this contact information is used to get in touch
with the user.
Information Sharing and Disclosure
Associated Spring Raymond is the sole owner of the
information collected on this site and will not sell, rent
or barter your personally identifiable information to
anyone (unless required to do so by law). This information
is collected from our online users at several different
points on our web site.
We will not reveal any aggregated demographic or
statistical information to any outside party.
However, Associated Spring Raymond will send limited
personally identifiable information about their users to
other companies or third parties (agents and or
distributors) when:
- That information needs to be shared to provide the
product or service you have requested. Examples include
catalog fulfillment and follow-up, marketing assistance,
credit card processing services and package shipping
providers
Access to Information
Any user can access the information collected by our web
site, and change, update or delete that information by
contacting our Customer Service Department at
1-800-872-7732, or by e-mail at
dccustserv@asraymond.com.
Cookies
A cookie is a piece of data stored on the user's hard
drive, containing information about the user. Usage of a
cookie is in no way linked to any personally identifiable
information on our site. Cookies are used in our Shopping
Cart Modules to record part number, price, quantity and
weight, which are necessary to complete the transaction.
In any case, the cookies simply terminate when the user
closes their browser.
Log Files
Like most sites, Associated Spring Raymond keeps server
logs of accesses to its sites. These logs are used
internally to determine what sections of our site are
being accessed so that we may improve the contents and the
functionality of our site. These logs do not contain
personally identifiable information.
Links
This web site contains links to other sites. Please be
aware that we, Associated Spring Raymond, are not
responsible for the privacy practices of such other sites.
We encourage our users to read the privacy statements of
each and every web site that collects personally
identifiable information. This privacy statement applies
solely to information collected by this web site (www.asraymond.com).
Human Resources - Employment
When a job application is made through our site, users
provide personal information related to the job
application procedure. This information is received and
processed directly by our Human Resources department, and
shared with other staff members as required. This data is
stored on our internal network.
Security
In certain areas Associated Spring Raymond uses
industry-standard SSL (Secure Socket Layers) encryption to
protect data transmissions. All the information you submitted to our server to place
your order, in particular your name, address and credit
card number, will be encrypted using SSL (Secured Socket
Layer) technology. You will see a Padlock icon or a solid
Key icon at the bottom of your browser window -- it means
that the transaction is secure. The information is then
forwarded for processing using proprietary encryption
processes. All information is encrypted at all times. Even the e-mail
message that we send you acknowledging your order displays
only the last four (4) digits of your credit card number. Only employees who need the information to perform a
specific task (ex: billing clerk) are granted access to
personally identifiable information. All paper records are
stored in a secure environment. Finally, we do not keep any Credit Card number on file --
you will have to submit the number every time an order is
placed. While this might be a minor inconvenience, we
believe it is the safest way to conduct business with you.
Access to Minors
Persons under 18 years of age are not permitted to use any
of the services offered by this site.
Notification of Changes
If we elect to edit this privacy policy, the changes will
be announced and posted on our pages.
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