About Associated Spring Raymond

Mission Statement

Raymond's mission is to exceed its customers' expectations by supplying innovative engineered products through a world class distribution system while maximizing quality, delivery and customer service.

Quality Policy

To provide quality products and services on a worldwide basis that exceed the expectations of both our internal and external customers.

Our goal of maintaining world class industry leadership will be accomplished through ongoing customer focus at all organizational levels along with superior supplier and customer relationships.

• Recognize that top management and all organizational units are fully committed to quality. Quality is everyone's responsibility and our future is dependent upon maintaining a position of quality leadership.
   
• Make regular improvements in quality and productivity through ongoing training and employee awareness.
   
• Adopt a defect prevention approach to quality rather than defect detection.
   
• Realize that quality is total conformance to specifications, including statutory and regulatory requirements.
   
• Involve suppliers and customers to optimize quality and reduce cost for the end user.
   
• Establish a cooperative environment for teamwork and mutual problem-solving among all employees.

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